WooCommerce: Hide My Account “Downloads” Tab If User Has No Downloads

In WooCommerce, the “Downloads” tab of the My Account page is automatically visible to all users, even if they haven’t purchased any downloadable products. This can lead to a less-than-optimal user experience, as the tab might seem irrelevant or confusing to customers who don’t have any available downloads.

In this post, I’ll show you how to hide the “Downloads” tab for users who don’t have any downloadable products linked to their account.

With just a simple code snippet, you can make your WooCommerce store more streamlined and user-friendly by ensuring that only the customers who need to access the downloads section will see it in their account.

Whether you’re new to WooCommerce development or just looking for a way to tidy up the My Account page, this guide will walk you through everything you need. Enjoy!

PHP Snippet: Hide “Downloads” Tab If User Never Purchased a Downloadable Product @ My Account

/**
 * @snippet       Hide Downloads Tab @ My Account Page
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @compatible    WooCommerce 9
 * @community     https://businessbloomer.com/club/
 */

add_filter( 'woocommerce_account_menu_items', 'bbloomer_hide_downloads_tab_my_account', 9999 );

function bbloomer_hide_downloads_tab_my_account( $items ) {
	 $downloads = ! empty( WC()->customer ) ? WC()->customer->get_downloadable_products() : false;
	 $has_downloads = (bool) $downloads;
	 if ( ! $has_downloads ) unset( $items['downloads'] );
    return $items;
}

Where to add custom code?

You should place custom PHP in functions.php and custom CSS in style.css of your child theme: where to place WooCommerce customization?

This code still works, unless you report otherwise. To exclude conflicts, temporarily switch to the Storefront theme, disable all plugins except WooCommerce, and test the snippet again: WooCommerce troubleshooting 101

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza. Follow @rmelogli