WooCommerce: Phone Input Mask @ Checkout

The WooCommerce checkout page has a default phone input field that gets validated upon checkout (for HTML geeks, it’s actually an input type = “tel”). Usually, if such phone number contains letters, it will fail and checkout will stop.

But that’s not the problem. Let’s suppose you only have US customers, or that you want to force customer to enter a certain format (e.g. “+” or “01” as prefix)… well, there is no way to achieve that out of the box within the WooCommerce settings.

However, anything is possible in regard to customization, so all we need are 3 small changes: force the billing phone input to stay within a “maxlength“, set the phone input placeholder so that users know what the format should be before typing in, and finally add some JavaScript to provide an input “mask”, so that the final output is exactly what we want (123-456-7890 in this case scenario, but it could be anything).

Enjoy!

PHP Snippet: Phone Placeholder and Input Mask @ WooCommerce Checkout

/**
 * @snippet       Phone Mask @ WooCommerce Checkout
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @compatible    WooCommerce 5
 * @community     https://businessbloomer.com/club/
 */

add_filter( 'woocommerce_checkout_fields', 'bbloomer_checkout_phone_us_format' );
  
function bbloomer_checkout_phone_us_format( $fields ) {
    $fields['billing']['billing_phone']['placeholder'] = '123-456-7890';
	 $fields['billing']['billing_phone']['maxlength'] = 12; // 123-456-7890 is 12 chars long
    return $fields;
}

add_action( 'woocommerce_after_checkout_form', 'bbloomer_phone_mask_us' );

function bbloomer_phone_mask_us() {
	wc_enqueue_js( "
		$('#billing_phone')
		.keydown(function(e) {
			var key = e.which || e.charCode || e.keyCode || 0;
			var phone = $(this);			
			if (key !== 8 && key !== 9) {
			  if (phone.val().length === 3) {
				phone.val(phone.val() + '-'); // add dash after char #3
			  }
			  if (phone.val().length === 7) {
				phone.val(phone.val() + '-'); // add dash after char #7
			  }
			}
			return (key == 8 ||
			  key == 9 ||
			  key == 46 ||
			  (key >= 48 && key <= 57) ||
			  (key >= 96 && key <= 105));
		  });
		  
	" );
}

Where to add custom code?

You should place custom PHP in functions.php and custom CSS in style.css of your child theme: where to place WooCommerce customization?

This code still works, unless you report otherwise. To exclude conflicts, temporarily switch to the Storefront theme, disable all plugins except WooCommerce, and test the snippet again: WooCommerce troubleshooting 101

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza. Follow @rmelogli