WooCommerce: Retain Field Values @ Checkout Reload

Go to WooCommerce Checkout as a logged out user. Fill out billing name, surname, address, email and phone. Change your mind and go back to Cart. Return to Checkout. Billing name, surname, email and phone (basically everything but the address) are gone!

But hey, this annoying WooCommerce flaw is about to go away with a few lines of code. Either reload the Checkout page or go back to it later – your info will still be there (as long as you haven’t cleared your cache/cookies and the WooCommerce session hasn’t expired of course).


A pretty annoying thing on the WooCommerce Checkout page is when you reload the page and you end up losing your Billing / Shipping data for no apparent reason. This snippet will now save that data, and keep it for you at the next reload!

PHP Snippet: Keep Billing, Shipping and Custom Field Data @ WooCommerce Checkout Reload

 * @snippet       Retain Field Values | WooCommerce Checkout
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @testedwith    WooCommerce 6
 * @donate $9     https://businessbloomer.com/bloomer-armada/

add_action( 'woocommerce_checkout_update_order_review', 'bbloomer_save_checkout_values', 9999 );

function bbloomer_save_checkout_values( $posted_data ) {
	 parse_str( $posted_data, $output );
    WC()->session->set( 'checkout_data', $output );

add_filter( 'woocommerce_checkout_get_value', 'bbloomer_get_saved_checkout', 9999, 2 );

function bbloomer_get_saved_checkout( $value, $index ) {
    $data = WC()->session->get( 'checkout_data' );
    if ( ! $data || empty( $data[$index] ) ) return $value;
    return is_bool( $data[$index] ) ? (int) $data[$index] : $data[$index];

add_filter( 'woocommerce_ship_to_different_address_checked', 'bbloomer_get_saved_ship_to_different' );

function bbloomer_get_saved_ship_to_different( $checked ) {
    $data = WC()->session->get( 'checkout_data' );
    if ( ! $data || empty( $data['ship_to_different_address'] ) ) return $checked;
    return true;
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Where to add custom code?

You should place PHP snippets at the bottom of your child theme functions.php file and CSS at the bottom of its style.css file. Make sure you know what you are doing when editing such files - if you need more guidance, please take a look at my guide "Should I Add Custom Code Via WP Editor, FTP or Code Snippets?" and my video tutorial "Where to Place WooCommerce Customization?"

Does this snippet (still) work?

Please let me know in the comments if everything went as expected. I would be happy to revise the snippet if you report otherwise (please provide screenshots). I have tested this code with Storefront theme, the WooCommerce version listed above and a WordPress-friendly hosting.

If you think this code saved you time & money, feel free to join 17,000+ WooCommerce Weekly subscribers for blog post updates and 250+ Business Bloomer supporters for 365 days of WooCommerce benefits. Thank you in advance!

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza.

11 thoughts on “WooCommerce: Retain Field Values @ Checkout Reload

  1. Works great.
    Except for the fields in “ship to a different address”
    It doesn’t keep them.

    1. The actual “ship to a different address” checkbox only, or all the shipping fields?

      1. I did another check, it saves all the fields. The problem is when the save happens. The saving happens as part of the cart calculation process. It happens automatically only after you edit the address field or check the “ship to a different address” checkbox or change an option in the shipping options.

        So if someone didn’t edit these fields, or didn’t edit them at the end of the process, not all fields will be saved.

        1. Correct.

          There is a way to make ALL checkout fields refresh the checkout and trigger “woocommerce_checkout_update_order_review”, I’ll see if I can get some time to write a tutorial.

  2. Sorry, doesn’t work for me.

    1. Ok it is now, just not working when you leave the page and come back. Also not in Safari.

      1. Sounds like a cache problem to me

  3. Works like a charm. Thank you for this.

  4. Wow. Works great! Didn’t even know this problem existed on my woocommerce website! Thanks Rodolfo for the tip and the easy handling.

Questions? Feedback? Support? Leave your Comment Now!

If you are writing code, please wrap it between shortcodes: [php]code_here[/php]. Failure to complying with this (as well as going off topic, not writing in English, etc.) will result in comment deletion. You should expect a reply in about 2 weeks - this is a popular blog but I need to get paid work done first. Please consider joining BloomerArmada to get blog comment reply priority, ask me 1-to-1 WooCommerce questions and enjoy many more perks. Thank you :)

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