Cross-sells Archives - Business Bloomer

Optimizing Cross-Sell Display on WooCommerce Cart for Mobile

In a recent Business Bloomer Club Slack thread, a WooCommerce user asked about the best way to display cross-sell items on the cart page for mobile and tablet views.

While the desktop display was satisfactory, they found that mobile placement options—above or below the cart—were less effective. Suggestions ranged from compact styling to implementing a side cart popup to enhance cross-sell visibility without disrupting the cart experience.

Here’s a breakdown of the top strategies.

1. Use a Side Cart with Integrated Cross-Sells

One recommended approach is to implement a “side cart” that slides in, containing both the cart items and cross-sells, which appear below relevant items. This setup allows users to see cross-sell options without scrolling too far or losing sight of the cart.

Popular plugins like FunnelKit (formerly WooFunnels) support side cart functionality, which offers flexible placement and easy customization for cross-sells.

Pros: Keeps the cart and cross-sells visible together; provides a modern, user-friendly interface on both desktop and mobile.
Cons: Requires additional setup and potentially a plugin, which may not be suitable for all themes.

2. Compact Styling for Cross-Sells Under Cart Items

Another simple yet effective approach is to place cross-sells below the cart items and apply styling to keep the line items compact. This way, cross-sells are still accessible on mobile without pushing the cart content too far down.

Tips for compact styling:

Reduce padding and margins between cart items.
Use smaller images and text for cross-sells, creating a visual distinction from primary cart items.
Ensure prominent headings, such as “You May Also Like,” to draw attention to cross-sells.

This approach can be implemented without additional plugins, though it may require custom CSS to achieve a polished look.

3. Popup Display for Cross-Sells

Using a popup to display cross-sells on mobile ensures they don’t interfere with the main cart view. This setup triggers a cross-sell suggestion as users navigate to the cart or begin the checkout process, providing a seamless experience.

Pros: Ensures cross-sells are noticeable without impacting the cart’s flow.
Cons: Popups can be intrusive if not designed carefully and may be dismissed quickly on mobile, reducing conversion potential.

Conclusion

Choosing the right cross-sell display on WooCommerce cart pages depends on your theme, plugins, and user experience priorities. A side cart with integrated cross-sells provides the most flexible and modern approach, while compact styling and popup options offer viable alternatives. By testing these methods, you can find the best fit to encourage cross-sell engagement without sacrificing cart usability on mobile.

WooCommerce: Display Cross-Sells For All Purchased Products @ My Account

Are you looking to enhance the shopping experience for your customers on your WooCommerce store? One effective strategy is to display cross-sells for all purchased products on the “My Account” page.

Cross-selling not only helps increase your return business, but also introduces customers to products they might find useful or interesting based on their previous purchases.

In this tutorial, we’ll guide you through the steps to implement cross-sells in the “My Account” section, ensuring your customers always see relevant product recommendations based on their purchases.

Whether you’re a seasoned WooCommerce user or just starting out, this tutorial will provide you with the necessary tools and tips to boost your sales and customer satisfaction.

WooCommerce: Get Product / Order Cross-Sells

Getting the list of cross-sells for a WooCommerce product is actually super easy (yes, it’s one line of PHP). But what if you need to “calculate” the list of cross-sells for an entire order, made of different products?

In this short tutorial for developers we’ll see both: how to get the cross-sell IDs for a product, and how to get the entire range of cross-sells based on what’s been purchased in a given order. Enjoy!

WooCommerce: 4 Ways to Grow Your Sales With Omni-Channel Marketing

The goal of marketing automation is to help you save on effort. However, sometimes it comes at the price of poorly targeted campaigns and half-baked marketing content, which can be outright damaging to your business.

The other problem with most of WooCommerce marketing automation tools is that they have a one-off approach to marketing that aims to get as much as possible from one user interaction – during checkout, for example – without providing for loyalty or retention. This goes against the golden rule of marketing, where your biggest asset is your leads and customers and your biggest mission is to retain them.

The solution is to use a omni-channel marketing approach, where a central tool collects and enriches user behavior and history in a unified profile and then uses that profile to deliver relevant campaigns across all user touchpoints.

This ensures more harmonized marketing, a seamless experience for your users and eventually more trust and engagement with your brand. These are all the ingredients you need to increase the loyalty lifetime value of your users and customers.

WooCommerce: Winning With a Cross-Sell Strategy

If you’ve experienced the difficulty and high cost of acquiring new customers, you’re not alone. The estimated probability of selling to a new prospect is only five to 20 percent. Compare that to the probability of selling to an existing customer: 60 to 70 percent.

That’s not all. Depending on your business and your industry, it can be five to 25 times more expensive to acquire a new customer than it is to retain one you already have. That’s despite all your pre-sales preparation.

As you can see, retaining your existing customers – or those who show an intent to buy – is paramount. How to increase revenue from them, however, continues to elude many businesses.

Fortunately, it doesn’t need to be hard. With the help of WooCommerce, you can easily create personalized recommendations to attract more sales from customers who are already interested in your offerings.

Using customized recommendations works to your advantage as internet users have grown fond of personalization. In fact, ninety percent of customers find personalization of their shopping journey appealing, and 71 percent feel at least some frustration when the experience is totally impersonal.

In this post, we’ll take a closer look at cross-selling and its benefits. We’ll also show you how you can create an effective strategy for your online store, using the WooCommerce Added to Cart trigger in MailOptin. Let’s get started!

WooCommerce: Sell More With Upsell & Order Bump Plugins

You’ve certainly heard of upsells and order bumps before, but somehow everyone seems to have their own definitions for these terms, the product makers on this list being no exception. The WooCommerce plugin further confuses things by inexplicably categorizing recommendations made on the product page as upsells and recommendations made on the cart page as cross-sells. Therefore, we need to get our terminology straight.

First of all, we’re talking about product recommendations here, but not the type that simply appears on product and cart pages regardless of whether the shopper has put anything into their cart (we have covered those already). That type of product recommendation plugin often goes by the name of “Related Products for WooCommerce.” It is a crude instrument that gets the job done but is not as finely attuned as the tools in this listicle.

Keep that in mind: the product recommendations we are discussing here, whether they are upsells, cross-sells, or downsells, are happening during checkout (before you finish your order) or post-checkout (after you finish your order). Upsells are typically defined as attempts to sell a more expensive product than that which has been purchased or is in the cart. Downsells are defined as attempts to sell a less expensive product. Cross-sells are defined as attempts to sell an equal-priced product.

Sometimes, people specify whether they are talking about recommendations during the checkout or post-checkout process by using the term “post-purchase upsell/downsell/cross-sell.”

Others, like Chris Lema — who has recently established himself as an authority in this domain — refer to order bumps as upsells/downsells/cross-sells that happen during the checkout process and upsells as any type of purchase (no matter the price) that happens during the post-checkout process. This is very common. People use the term upsell to refer to downsells and cross-sells all the time. Unless otherwise stated, we will operate with the definitions set forth in this paragraph.

So, now that we’re clear on our terms, we can begin discussing the top upsell and order bump products available for WooCommerce.

WooCommerce: How to Improve Product Search

Personalized search and product navigation have a dramatic impact on ecommerce sales conversions, and for that reason alone, you should include them in your WooCommerce website build.

But how do you improve the standard search function model included with WooCommerce?

Well, reducing search times and quickly matching your customers to products are two great examples of how you can enhance the customer experience and the value of your brand.

Upgrading the WooCommerce product search function with an AI powered search engine is an easy way to dramatically improve your sales conversion rate; a quick win/win.

This article will explain how to upgrade the basic WooCommerce search and provide a genuinely interactive search experience for your website shoppers. Enjoy!

WooCommerce: How to Increase Average Order Value?

AOV a.k.a. Average Order Value is one of the most important ecommerce metrics. It describes the average order total in a given period of time. If this year your WooCommerce website converted 150 orders and made $30,000 in revenue, your AOV for this year is $30,000/150 = $200 (i.e. on average, you can expect each order to be $200).

FYI, the meaning of AOV is the same for any ecommerce platform, but in this article we’ll talk just about WooCommerce. In our opinion WooCommerce is a better, more cost-effective solution than Shopify or other counterparts.

If you don’t know what your WooCommerce store AOV is, immediately go to WordPress Dashboard > WooCommerce > Reports > Orders > Sales by Date > Year and divide “net sales in this period” by the number of “orders placed”. But be careful – those reports are sometimes not correct (I know WooCommerce is working on this at the moment). Mine is giving me AOV = €2… and I know that’s not right.

Your best bet is your Google Analytics account (as long as you’re using the official WooCommerce – Google Analytics integration) and/or your Metorik reports (here’s an article you should read if you need to know how to install reliable WooCommerce tracking, reporting, filtering and segmenting: https://businessbloomer.com/advanced-woocommerce-tracking-analytics-reports-exports-segmentation/). My Metorik dashboard tells me my WooCommerce website AOV for this year is €233 so far – I can trust this one for sure.

So the question is: how can we get our WooCommerce customers to spend more? Well, here’s a list of WooCommerce plugin alternatives you can install right now to boost your AOV.

In fairness, who wouldn’t want some extra revenue? 🙂

WooCommerce: Remove Cross-Sells @ Cart Page

A client wanted to completely remove the area on the Cart page where “You may be interested in…” cross-sell products show.

This is helpful if business needs change at some time and you don’t want to manually remove cross-sells from each single product in your store by hand. Enjoy!

Tag: Cross-sells