WooCommerce: Prevent Orders From Blacklisted Email Addresses

In some cases, you may need to block certain customers from completing orders on your WooCommerce store.

This could be due to fraud prevention, policy violations, or simply wanting to prevent repeat offenders from making purchases. Thankfully, WooCommerce provides the flexibility to implement an email blacklist with just a few lines of code.

In this tutorial, I’ll show you how to add a simple email blacklist using a custom function that checks the customer’s email at checkout. By adding these 8 lines of PHP to your theme’s functions.php file, you’ll be able to prevent orders from specific email addresses efficiently. Enjoy!

This is the “nice” error customers get once they “Place Order” on the WooCommerce Checkout page in case their email has been blacklisted via the code snippet below!

PHP Snippet: Deny Checkout Based On WooCommerce Billing Email (Blacklist)

Kudos to Georgi, Patrick and Maarten for inspiration!

/**
 * @snippet       WooCommerce Checkout Blacklist
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @testedwith    WooCommerce 9
 * @community     https://businessbloomer.com/club/
 */

add_action( 'woocommerce_after_checkout_validation', 'bbloomer_blacklist_billing_email', 9999, 2 );

function bbloomer_blacklist_billing_email( $data, $errors ) {
	$blacklist = [ 'hello@example.com', 'info@lorem.io', 'me@john.co' ];
	if ( in_array( $data['billing_email'], $blacklist ) ) {
		$errors->add( 'blacklist', __( 'Sorry, our website is currently unable to process your request.', 'bbloomer' ) );
	}
}

Where to add custom code?

You should place custom PHP in functions.php and custom CSS in style.css of your child theme: where to place WooCommerce customization?

This code still works, unless you report otherwise. To exclude conflicts, temporarily switch to the Storefront theme, disable all plugins except WooCommerce, and test the snippet again: WooCommerce troubleshooting 101

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza. Follow @rmelogli

Questions? Feedback? Customization? Leave your comment now!
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If you are writing code, please wrap it like so: [php]code_here[/php]. Failure to complying with this, as well as going off topic or not using the English language will result in comment disapproval. You should expect a reply in about 2 weeks - this is a popular blog but I need to get paid work done first. Please consider joining the Business Bloomer Club to get quick WooCommerce support. Thank you!

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