WooCommerce: Let Customers Complete a Processing Order

An order can be marked as “completed” only by the WooCommerce store manager – manually. In certain cases, this operation may be automatic i.e. for downloadable orders.

However, what if we want our customers to complete (confirm) their processing order instead? Well, this is quite easy: we display a “CONFIRM ORDER” button under My Account > Orders, and on click some code triggers the status change. Enjoy!

If the order is in “processing” status, the customer now sees a new “Confirm Order” button. On click, the order is automatically marked as “completed”!

PHP Snippet: “Confirm Order” Button @ My Account > Orders

/**
 * @snippet       Confirm Order Button | WooCommerce My Account
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @testedwith    WooCommerce 6
 * @community     https://businessbloomer.com/club/
 */

add_filter( 'woocommerce_my_account_my_orders_actions', 'bbloomer_confirm_order_my_account_orders_actions', 9999, 2 );
  
function bbloomer_confirm_order_my_account_orders_actions( $actions, $order ) {
    if ( $order->has_status( 'processing' ) ) {
        $actions['confirm-order'] = array(
            'url'  => wp_nonce_url( add_query_arg( array( 'confirm_order' => $order->get_id() ) ), 'woocommerce-confirm-order' ),
            'name' => __( 'Confirm Order', 'woocommerce' )
        );
    }
    return $actions;
}
  
add_action( 'template_redirect', 'bbloomer_on_confirm_order_click_complete_order' );
   
function bbloomer_on_confirm_order_click_complete_order( $order_id ) {
	if ( isset( $_GET['confirm_order'], $_GET['_wpnonce'] ) && is_user_logged_in() && wp_verify_nonce( wp_unslash( $_GET['_wpnonce'] ), 'woocommerce-confirm-order' ) ) {
        $order = wc_get_order( $_GET['confirm_order'] );
		$order->update_status( 'completed', 'Order confirmed by customer' );
    }
}

Where to add custom code?

You should place custom PHP in functions.php and custom CSS in style.css of your child theme: where to place WooCommerce customization?

This code still works, unless you report otherwise. To exclude conflicts, temporarily switch to the Storefront theme, disable all plugins except WooCommerce, and test the snippet again: WooCommerce troubleshooting 101

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza. Follow @rmelogli

6 thoughts on “WooCommerce: Let Customers Complete a Processing Order”

Brad
July 9, 2024

Hello, thanks, this worked very well. I have a scenario where I have a “Ready For Pickup” custom status, and another custom status called “Ready For Pickup – Reminder”. I made a change to the slug in the OG code and got it to work for one or the other statuses, but I would like to set this up for both. I tried adding a second cloned snippet and changing the order status slug, but it will not activate. Is there a way to add both status triggers in the same code snippet?

Thanks in advance.

Reply
1. Rodolfo Melogli
  July 11, 2024
  
  Brad, thanks so much for your comment! Yes, this is definitely possible, but I’m afraid it’s custom work. If you’d like to get a quote, feel free to contact me here. Thanks a lot for your understanding!
  
  Reply
William Adama
August 4, 2022
Hello, Rodolfo. Great work as always!
I’m trying to create a button “Click me to complete this order” and place this on a private page, on the frontend, that managers have access. I already have the order object on this page. Any idea on how to run the
```
"$order->update_status( 'completed');
```
on the click of a button?
Thank you!
Reply
1. Rodolfo Melogli
  August 4, 2022
  
  Hi William, thanks so much for your comment! Yes, this is definitely possible, but I’m afraid it’s custom work. If you’d like to get a quote, feel free to contact me here. Thanks a lot for your understanding!
  
  Reply
  1. max
    November 3, 2022
    
    How much would such a solution cost?
    
    Reply
    1. Rodolfo Melogli
      November 30, 2022
      
      Hi Max, thanks so much for your comment! If you’d like to get a quote, feel free to contact me here. Thanks a lot for your understanding!
      
      Reply

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If you are writing code, please wrap it like so: [php]code_here[/php]. Failure to complying with this, as well as going off topic or not using the English language will result in comment disapproval. You should expect a reply in about 2 weeks - this is a popular blog but I need to get paid work done first. Please consider joining the Business Bloomer Club to get quick WooCommerce support. Thank you!