WooCommerce: “New Order” Email Recipient Based on Billing Country

The amazing thing about WooCommerce is that you can override any setting with a few lines of code. In today’s example we will try to code a solution where the “New Order” WooCommerce email will be delivered to a custom recipient based on the billing country.

This could be helpful when the WooCommerce store is managed by multiple people, and you want to make sure that order notifications only go to the right manager. Enjoy!

PHP Snippet: Change WooCommerce “New Order” Email Recipient Based on Billing Country

/**
 * @snippet       Switch New Order Email Recipient Based on Billing Country
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @compatible    WooCommerce 8
 * @community     https://businessbloomer.com/club/
 */

// PART 1
// Lets define the array of 'country code' => 'email' pairs

function bbloomer_location_admin( $location ) {
	$admins = array(
		'US' => 'usamanager@test.com', 
		'CA' => 'canadamanager@test.com', 
      // etc
	);
	return $admins[$location];
}

// PART 2
// Lets set the new order email recipient

add_filter( 'woocommerce_email_recipient_new_order', 'bbloomer_dynamic_recipient', 9999, 3 );
 
function bbloomer_dynamic_recipient( $email_recipient, $order_object, $email ) {
	if ( is_admin() ) return $email_recipient;
	if ( $order_object && $location = $order_object->get_billing_country() ) {
		$email_recipient = bbloomer_location_admin( $location );
	}
	return $email_recipient;
}

Where to add custom code?

You should place custom PHP in functions.php and custom CSS in style.css of your child theme: where to place WooCommerce customization?

This code still works, unless you report otherwise. To exclude conflicts, temporarily switch to the Storefront theme, disable all plugins except WooCommerce, and test the snippet again: WooCommerce troubleshooting 101

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Rodolfo Melogli

Business Bloomer Founder

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as an independent WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza. Follow @rmelogli